Assess the operation
PayBOTX brings us into the client conversation. We document business workflows, payment requirements, hardware needs, network realities, security posture, reporting, training, and support expectations.
OpenSoft Technologies + PayBOTX Client Solutions Group
OpenSoft is the custom software solutions provider for the PayBOTX Client Solutions Group. We define the technical specification, then engineer the Hardware, Software, Network, Marketing and Database solution tailored to the merchant.
Engagement model
PayBOTX brings us into the client conversation. We document business workflows, payment requirements, hardware needs, network realities, security posture, reporting, training, and support expectations.
We specify the correct hardware, application foundation, database backend, integrations, redundancy, deployment environment, and support model before development starts.
We tailor or build the system, connect merchant services, install on site where needed, train users, harden the environment, and support the deployment 24/7/365.
Right-sized delivery
Smaller merchants get the same serious treatment as large clients. We start with source-available, off-the-shelf software, tailor it to their workflow, and structure the cost through merchant services where appropriate.
For growing companies, we build from proven open-source platforms and extend them with the workflows, reports, portals, payment connections, redundancy, database backends, and operational features the business needs.
For larger clients, we design a custom-tailored solution with deeper integration into their business, still using open-source code where it creates speed, control, and long-term flexibility.
The battle-tested Big Eight
Customer management, sales, service, workflows, reports, campaigns, portals, and merchant relationship tracking.
ERP, accounting, purchasing, inventory, projects, HR, support, assets, manufacturing, and operational reporting.
Modular business apps for CRM, invoicing, ecommerce, POS, inventory, restaurant, subscriptions, and field service.
Restaurant POS, menus, modifiers, tables, ordering, cash drawer, kitchen workflows, and food-service operations.
Catalogs, ecommerce, customer accounts, checkout, B2B commerce, promotions, and payment-connected storefronts.
Range operations, reservations, bay management, customer signup, memberships, retail, and merchant-connected workflows.
Tee sheet systems, full golf operations, tournaments, lessons, memberships, reservations, and food-and-beverage workflows.
Top-level solutions using Cisco, Oracle, MySQL, PostgreSQL, Ubuntu, Apache, PHP, Python, and the open-source ecosystem.
Merchant services connected
We connect merchant systems to Valor, Fiserv, TSYS, Deja Voo, Ingenico, Nayax, and other gateways, terminals, unattended devices, processing platforms, and backend services used in the field.
We connect CRM, ERP, POS, ecommerce, reservations, accounting, repair orders, inventory, portals, text notifications, reporting, and customer signup into one working system.
TextLink adds text marketing, notifications, confirmations, verification, appointment reminders, service updates, reservation alerts, and campaign messaging to custom merchant systems.
Operational domains
Complete golf course management for PayBOTX clients: tee sheet, kiosk, website, mobile client, reservations, range operations, memberships, lessons, tournaments, retail, food-and-beverage, payments, and the full customer experience.
Automotive and marine repair systems covering fleet maintenance, auto repair, tire, audio/stereo, service writing, inspections, integrated repair manuals, labor operations, parts books, and inventory, including catalogs from suppliers like Raymarine.
Restaurant systems from a food truck to a dine-in operation: guest greeting, table assignment, server management, checks, ordering, menus, modifiers, kitchen bump boards, merchant processing, reporting, and full POS operations.
Every customer, no matter the size, can access the kind of tailored systems the best companies in the world use, with pragmatic implementation, right-sized cost, and merchant-services-funded paths where appropriate.
Inventory and ERP workflows for purchasing, warehouse control, serialized items, vendors, approvals, accounting, POS, ecommerce, dashboards, and reporting, built to compete with and often outperform NetSuite and QuickBooks Enterprise-style deployments.
Professional services systems for legal, consulting, accounting, field service, and specialty firms: intake, CRM, matters/projects, scheduling, tasks, time, expenses, retainers, trust/client accounting, documents, e-signatures, payments, communications, and executive reporting.
Top-level deployment + support
We provide top-level solutions from Oracle, Cisco, MySQL, PostgreSQL, Ubuntu, Apache, PHP, Python, and the broader open-source ecosystem. The little and middle merchant gets the same level of care as the big merchant: discovery, design, implementation, training, redundancy, and support.
We provide on-site installation, training, network support, Cisco hardware and software support, and broader infrastructure experience including Palo Alto, Ubuntu, Red Hat, Oracle, secure Windows deployments, PCI compliance consulting, and 24/7/365 support. Customer solutions can be paid through merchant services where appropriate.
PHP and Python application development, plus Java, JavaScript, HTML, APIs, portals, and middleware.
Oracle and MySQL database backends first, with PostgreSQL where it is the right technical fit.
Cisco network support, CCIE-level experience, Palo Alto, Check Point, secure routing, and segmentation.
Ubuntu, Red Hat, secure Windows, database servers, hosted deployments, and private configurations.
PCI compliance consulting and payment-connected security guidance for merchant environments.
On-site installation, training, go-live support, and 24/7/365 operational coverage.
Start here
Bring us the merchant, the workflow, the hardware requirement, or the integration problem. We will meet with the customer, define the solution, build the application, connect the merchant services backend, and support the deployment.